Automotive: When to file a complaint to Oman’s CPA?

Oman’s CPA
Oman’s CPA

Automotive Sector: When to file a complaint to Oman’s CPA?

Muscat: Consumer Protection Authority (CPA) issues list of guidelines when to file a complaint in Automotive Sector 

Malfunction of the vehicle due to fuel (petroleum) with evidence substantiating such claim.

Complaints related to the vehicle under warranty period.

Lack of commitment of agencies and vehicle repair workshops to provide the service properly.

The supplier’s failure to deliver a replacement vehicle to the consumer until the completion of the repair of his vehicle after the lapse of (15) days

The supplier’s non-compliance with the legal provisions related to remote contracting with regard to the electronic purchase of vehicles.

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