CPA closes a commercial establishment in Seeb

Oman’s CPA
Oman’s CPA

The Consumer Protection Authority in Muscat temporarily closed a commercial establishment in the wilayat of Seeb, pursuant to a judicial decision. The decision came due to its failure to review the CPA to discuss the repeated complaints against it.

The decision was also due to its lack of commitment to transparency and credibility, and its procrastination in providing the service to consumers at the specified and agreed upon time. CPA has received repeated complaints recently against the establishment. The consumers noted that they contracted with the establishment to carry out certain works within an agreed upon period with specific specifications and conditions.

The commercial establishment violated these conditions and began to procrastinate in providing the service to consumers at the specified and agreed upon time. In addition, the commercial establishment dealt with them remotely through its websites on social networking sites and closed its offices during normal work periods. This practice violates Article (23) of the Consumer Protection Law, which states: “The provider should provide the service to the consumer in a proper manner and consistent with its nature. He should also guarantee the service he provides within a period commensurate with its nature. In the event of his breach of this, he should refund the value of the service or pay a compensation amount for the non-completed work or part of it.

As the establishment did not cooperate with the Authority and there were several complaints against it, the CPA took legal measures and approached the Public Prosecution, which in turn issued a judicial decision to temporarily close the establishment and cease its business activities until a final decision is issued by the competent court.

Terms of Use:

  • This website Arabian Daily is an individual’s property, not used for any commercial or sales purposes. What you see here are one’s random thoughts in action. I, by no means, endorse any product or party through this, unless stated explicitly.
  • All work you will find here is copyrighted unless stated otherwise. No part of this work can be reproduced in any way with the exception of a) if you share our work, it should link back to this website; b) if you quote any part of our work, it should be properly credited to us with a link to this website.
  • All images used on this website have been taken from open source image websites on the Internet. If any of them are copyrighted to you and you want us to take them down or add credits, please feel free to contact us here, or by using the contact form on this page.
  • The views expressed on Arabian Daily are solely ours. They do not represent any party or any particular school of thought. This website does not promote racism in any form.
  • Privacy Policy:
    This website will respect the readers’ and the writer’s privacy. We do not sell any of their personal or contact information to another company. We do not put your information on spam lists. Also, and more importantly, we are not responsible for the privacy practices of any of our advertisers or website commenters.
  • Reserve Rights: We reserve the right to change the focus on this website, to shut it down, sell it or to change the terms of use at our own discretion.