Muscat Finance Unveils Drive-Thru, 24/7 Kiosks at New Head Office

Muscat: Marking a significant milestone in its journey, Muscat Finance celebrated the inauguration of its new Head Office building at Ghala, under the patronage of HE Taher bin Salim Al Amri, Executive President of the Central Bank. Attended by key shareholders, Board of Directors, business partners, and senior management.

According to company official, “the new Head Office building is designed to offer more channels for customers interaction and convenience”. Home to modern and innovative services such as a drive-thru service for quick and seamless experience at the comfort of their cars. In addition, a 24/7 Digital Kiosk was designed to offer various services to our customers at their preferred time of the day.

The new HO building floor layout was designed to accelerate customer requests by strategically placing departments that frequently collaborate next to each other to increase efficiency and productivity.

Commenting on the inauguration, Mr Faisal bin Mohammed Al Yousef, Chairman of Muscat Finance said:

“Moving to this state of the art Head Office signifies the start of a transformation chapter for Muscat Finance and is a testament to our collective efforts and commitment to growth.” He said.

“From the very inception in 1987, Muscat Finance was built upon a vision of excellence and a commitment to innovation. We have experienced our fair share of national, regional, and local difficulties as well as economic cycles, and we have proven our tenacity and perseverance by overcoming and converting them into opportunities,” he added. “Our key focus areas going forward will be customer satisfaction, embracing technological advancements, empowering our human capital and the provision of fast, efficient, digitized and secure service to our clients.”

On his part, Mr Rashad AlShaikh, CEO, Muscat Finance mentioned that “ For the future of our Company, I envision a dynamic and transformative landscape driven by technological innovation. Embracing the power of digital transformation, process automation, artificial intelligence and advanced analytics, I foresee a financial ecosystem which is not only efficient and digitized but also highly secure, transparent and available 24/7 at the fingertips of our customers.” He affirmed.

“As we step into this modern workspace, let us remember that it’s not just bricks and mortar, but a space where ideas can come to life. Our new office symbolizes progress, and I am confident that it will be a hub of creativity and productivity as we embark on our transformation phase.”

It is worth mentioning that Muscat Finance was established in 1987, as the first NBFC in Oman offering corporate lease program, before introducing financing for vehicles and equipment for both corporate and retail clients. In 1995, the company went public and got listed on the Muscat Stock Exchange, and was the first to offer Debt factoring and Working Capital Financing schemes for SMEs in Oman & the Middle East region in 1996.  Its success story progressed to achieve over $500m cumulative debt factoring turnover in 2011. In the year 2013, Muscat Finance raised OMR 7 million by issuing non-convertible bonds, while in 2019, the company teamed up with Omantel to become the first FLC to offer seamless payment capabilities.

Today, Muscat Finance is a leader in providing financial solutions to both individuals and business customers, through an array of products including car finance, consumer durables finance, working capital, debt factoring and equipment leasing.

About Muscat Finance:

Established in 1987, Oman’s first Non Banking Financial Company (NBFC), Muscat Finance has been “enabling dreams” of individuals and businesses for decades. A leader in digital financial solutions, offering car finance, equipment leasing, and more. Pioneering vehicle leasing and debt factoring in Oman, we remain committed to innovation and exceptional customer service. Muscat Finance has eminent shareholders including Al Yousef Group and Al Zawawi Group. Listed on the Muscat Stock Exchange, Muscat Finance operates with transparency under the regulations of the Central Bank of Oman (CBO) and the Capital Markets Authority (CMA).