Muscat: Namaa Supply Company issued a clarification regarding reducing the consumption value of electricity bills.
In a statement Namaa Supply said: “We would like to clarify to our dear subscribers that based on the generous directives to reduce the value of electricity consumption bills for the residential category (the basic account tariff – two accounts) by (15%), this was done as of the bill for the month of May 2023.
The Namaa Supply explained, in the event that the bill included part of the consumption period during the month of April (the bill shows the consumption period), then the reduction does not include that period, but only consumption from May 1, 2023, and this reduction will continue until the August 2023 bill.
We would like to confirm that the calculation of the electricity bill for the aforementioned category does not include value-added tax, but rather it is mentioned for the purpose of clarification without adding it in the final value that is paid by the subscriber, Nama Supply added.”
We are pleased to communicate with you through the contact center on the toll-free number.
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