Oman’s ministry celebrates Customer Service Week 2022

Muscat: The Ministry of Social Development represented by the Department of Customer Service celebrated the occasion of the “Customer Service Week”, which falls on the first week of October, under the patronage of His Excellency Dr. Hilal bin Ali Al-Sabti, Minister of Health, and in the presence of His Excellency Dr. Laila bint Ahmed Al-Najjar The Minister of Social Development, and a group of invitees and those in charge of serving the auditors.

The celebration aims to emphasize the importance of serving auditors, highlighting successful auditor service practices in the Sultanate of Oman, and enhancing the confidence of staff working in this field, in addition to global participation in this week and its consolidation.

The ceremony began with a speech on “Service of the Two Referees”, in which Sheikh Shaker bin Hamoud Al Hamouda, Director of Training at the Diwan of Royal Court, stated that holding this celebration came as a translation of the great role and the clear interest of the Ministry of Social Development in developing and renewing the requirements of good service alike among service providers and applicants. And to stoke the spirit of competition, partnership and innovation in the work environment to achieve customer satisfaction.

The ceremony included a visual presentation embodying the importance of serving the auditors and the role that workers play in this field, presenting the experience of Sultan Qaboos University in the field of serving the auditors, in addition to honoring the sponsor of the ceremony for the institutions and cooperating bodies that achieve integration with the Ministry of Social Development in serving the auditors. The Royal Oman Police, and the Ministries of: Education, Health, Housing and Urban Planning, Agriculture, Fisheries and Water Resources, Endowments and Religious Affairs, Labour, Trade, Industry and Investment Promotion, Higher Education, the Interior, Sultan Qaboos University, the Central Bank, Muscat Municipality, and the Protection Authority The Consumer, the Public Authority for Social Insurance, the Public Services Regulatory Authority, the Small and Medium Enterprises Development Authority, the Omani Human Rights Committee, and the Dar Al Attaa Association.

The celebration also included the establishment of a training workshop for workers in the field of customer service, entitled “The Spirit of Hosting”, which dealt with topics related to the history of customer service, the definition of customer service and hospitality, ethics and skills required, excellence in performance and service, and types of reviewers, in addition to the presentations, enriching discussions and applications. the operation.

more recommended stories

Terms of Use:

  • This website Arabian Daily is an individual’s property, not used for any commercial or sales purposes. What you see here are one’s random thoughts in action. I, by no means, endorse any product or party through this, unless stated explicitly.
  • All work you will find here is copyrighted unless stated otherwise. No part of this work can be reproduced in any way with the exception of a) if you share our work, it should link back to this website; b) if you quote any part of our work, it should be properly credited to us with a link to this website.
  • All images used on this website have been taken from open source image websites on the Internet. If any of them are copyrighted to you and you want us to take them down or add credits, please feel free to contact us here, or by using the contact form on this page.
  • The views expressed on Arabian Daily are solely ours. They do not represent any party or any particular school of thought. This website does not promote racism in any form.
  • Privacy Policy:
    This website will respect the readers’ and the writer’s privacy. We do not sell any of their personal or contact information to another company. We do not put your information on spam lists. Also, and more importantly, we are not responsible for the privacy practices of any of our advertisers or website commenters.
  • Reserve Rights: We reserve the right to change the focus on this website, to shut it down, sell it or to change the terms of use at our own discretion.