Omantel’s international and local strategic partnerships contribute to Oman’s digital economy

Establishment of the first sovereign cloud services center in the Sultanate of Oman in cooperation with Amazon Web Services

MUSCAT: Omantel, the leading provider of integrated telecommunication services in the Sultanate of Oman, has a packed calendar for COMEX, dominated by new signings with global technology giants, showcasing its diversified products and services portfolio and media interaction events. Omantel stands out with a slew of new signings, involving global and local companies.

Talal Al Mamari, Chief Executive Officer of Omantel said on the sidelines of the agreements signing ceremony that these agreements reflect Omantel’s strategic transformation from a telco into a technology company. These agreements will also solidify our position as the enabler of digital transformation in the public and private sectors.

Localization of new technologies

Omantel signed a key strategic partnership with Amazon Web Services to establish a sovereign cloud services center and build and operate an integrated e-commerce platform in Oman. The partnership also includes the setting up of a center of cloud excellence and providing solutions in generative Artificial Intelligence.

Omantel also signed another strategic partnership with Google Global to set up the first-ever edge cloud computing services center in the region (Middle East, Africa, and Asia) and provide generative AI and data analytics services.

The third agreement was signed with MERP and Microsoft for a strategic framework. MERP is a leader in innovative technology solutions. This collaboration aims to revolutionize digital infrastructure and services by leveraging Microsoft’s AI solutions to drive digital transformation across Omantel’s departments and subsidiaries. The agreement marks a significant milestone in the partnership between MERP Systems and Omantel, focusing on enhancing operational efficiencies, improving customer service, and developing new digital products to meet the evolving needs of consumers and businesses in the Sultanate of Oman.

Emphasizing digital innovation, the agreement will utilize AI to create innovative solutions that enhance data analytics, cloud computing, and customer interface systems. It also aims to strengthen Omantel’s digital infrastructure, supporting high-speed connectivity and advanced services for businesses and customers alike. Additionally, the partnership commits to developing local talent through training programs designed to equip Omani professionals with advanced AI technological skills, furthering the nation’s digital transformation goals.

The agreement was signed by Talal bin Said Al Mamari, CEO of “Omantel” and Prem Nair, partner and co-founder of MERP, and Sheikh Saif bin Hilal Al Hosni, General Manager of Microsoft Oman.

Also, in the same field, Omantel announced its strategic consulting partnership with Virtusa, a global provider of digital strategy, digital engineering, and IT services and solutions, aimed at organizational enablement and development, marked by the signing of an innovative IT Operating Model contract. This collaboration represents a significant advancement in Omantel’s adoption of Agile/DevOps methodologies, ensuring a swift market presence and the highest standards of service delivery. Guided by Virtusa’s Engineering First approach, the partnership will leverage advanced engineering practices to drive efficiency and innovation. The agreement encompasses a broad range of services, including the provision of commercial and organizational enablement applications, along with robust operational support for IT applications and infrastructure.

The agreement was signed by Talal bin Said Al Mamari, CEO of “Omantel” and Vasudev Telikicherla   Senior Vice President | Head – Middle East.

Local Partnerships to boost digitization in Oman

In local partnerships, and as part of enhancing digital transformation locally, the Supreme Judicial Council and Omantel have signed an agreement to provide telecommunications services and a digital switchboard for the Council. This will boost productivity and improve the efficiency of internal and external communications. Additionally, the agreement aims to offer an exceptional experience for reviewers and provide high levels of security through advanced digital systems. The agreement was signed by His Excellency Issa bin Hamad Al Azri, Secretary-General of the Supreme Judicial Council, and Talal Said Al Mamari, CEO of Omantel.

Moreover, Omantel announced its strategic agreement with Oman Housing Bank to provide Full Banking migration to cloud, making it the first bank in Sultanate of Oman to migrate its complete Data Center to Cloud. This agreement sets the stage for seamless and efficient access to cutting-edge cloud services aiming to strengthen and empower Oman Housing Bank in processing customer data with unprecedented speed and efficiency, while also delivering innovative solutions tailored to the banks and customers’ needs. The agreement was signed by Aladdin Bait Fadhil, Chief Commercial Officer of Omantel and Arif Al Zaabi, general manager at Oman Housing Bank.

Omantel unveiled a digital cooperation agreement with Bank Dhofar to carry out First Islamic Core Banking migration to cloud. Bank Dhofar becomes the first major Bank in Oman to migrate its Islamic Core Banking platform to Cloud. The agreement was signed by Aladdin Bait Fadhil, Chief Commercial Officer of “Omantel” and Dr. Tariq Taha, General Manager of IT at BankDhofar.

As part of the ongoing cooperation between Omantel and Bank Nizwa, Omantel being the digital partner of Bank Nizwa will provide the Bank with innovative cloud solutions that will enable the bank to save costs, optimize efficiency and enhance cyber security. The agreement also entails providing 5G, smart mobile app and IoT solutions.

The agreement was signed by Talal Said Al Mamari, CEO of Omantel and khalid al Kayed, CEO at Bank Nizwa.

In relation to the gas sector, Omantel and OQ Gas Networks – the exclusive operator of Oman’s Natural Gas Transmission Network, have penned an awarding ceremony to recognize the successful leverage of the satellite technology for surveillance purposes through Etco. Etco Space will provide satellite images from the Omani satellite “Aman-1” under its strategic partnership with Omantel. This collaboration will offer space imagery and related data analytics along with AI-powered monitoring and surveillance solutions.

The agreement was signed by Talal Said Al Mamari, CEO of Omantel and Mansoor Al Abdali, Managing director of OQGN.

Partnering with Omantel, the Ministry is implementing an innovative asset management and IoT cybersecurity solution. This partnership comes to align with Oman Vision 2040, the Sultanate of Oman is transforming its healthcare sector through digitization and enhanced connectivity. The Ministry of Health, adopting advanced medical and IoT devices, robust infrastructure, and IT systems, aims to improve patient care and healthcare outcomes. This initiative will streamline operational insights, enhance care delivery, and fortify cybersecurity.

The agreement was signed by His Excellency Dr. Hilal Ali Al-Sabti, Minister of Health, and Talal Said Al Mamari, CEO of Omantel.

Omantel and Petroleum Development Oman (PDO) have signed a project completion certificate, marking the start of a five-year contract to provide Dedicated Internet Access (DIA) and Distributed Denial of Service (DDoS) Protection services. This agreement, featuring a managed, dedicated, high-availability service with a fully diverse FOC route, will enhance PDO’s corporate communication and operational efficiency. This partnership significantly boosts Oman’s economy and supports PDO in achieving its business objectives more effectively.

The agreement was signed by Eng. Aladdin Baitfadhil, Chief Commercial Officer at Omantel, and Hasan Al Barwani, General Manager of Information Technology at Petroleum Development Oman (PDO).

In addition, Oman Airports signed a partnership agreement with Omantel to provide “Wi-Fi 7” service at airports in the Sultanate of Oman, making it the first airport company in the world to use this advanced technology.

This agreement comes at a time when the Sultanate’s airports are witnessing significant growth, necessitating the adoption of the latest technologies and modern services. It aims to develop the wireless network infrastructure in all Oman’s airports with the latest global technologies, as part of the ongoing proactive steps by “Oman Airports” to enhance the digital infrastructure and provide advanced technological solutions that contribute to achieving Oman Vision 2040 for digital transformation and the development of the aviation sector.

The agreement was signed by Sheikh Aimen bin Ahmed Al Hosni, CEO of “Oman Airports”, and Sheikh Talal bin Said Al Mamari, CEO of Omantel, in the presence of Huawei Global.

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