Travel and Tourism offices in Oman should provide stamped invoice to travellers: MHT

Muscat Airport
Muscat Airport

Muscat: Travel and Tourism offices in Oman should provide stamped invoice to travellers: MHT

In the statement OmanMHT said: The Ministry of Heritage and Tourism in cooperation with the partners in tourism sector; to regulate the work of travel and tourism offices.

It has come into our notice that some Travel and Tourism offices issues Airlines tickets to travelers without notifying them on the ticket policies such as; the ticket is valid for refund or exchange and the mechanism to change the traveling date or cancellation of the ticket, according to the Airlines terms and conditions.

The Ministry strongly urge all Travel and Tourism offices to notify the travelers and provide them with office’s stamped invoice and explaining the details of the ticket purchased with its cancellation and return policy in both language Arabic and English, in order to protect the passenger legal rights and avoid legal liability.

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