Malabar Gold & Diamonds, currently ranked as the 6th largest jewellery retailers globally with a strong retail network of over 305 outlets spread across 10 countries, has won ‘Oman’s Most Trusted Brand’ award in the jewellery category for the sixth time in a row. H.E Eng Said Bin Hamoud al Ma’awali, Minister of Transport, communications and Information Technology, handed over the award to Mr. Najeeb. K, Regional Head – Oman, Malabar Gold & Diamonds in the presence of, Mr. Muhsin P, Branch Head, Malabar Gold & Diamonds, and Mr. Saleh Zakwani- Executive Chairman, Apex Media.
The award is instituted by Apex Media, one of Oman’s premier publishing houses involved in a host of publishing and digital activities. Apex takes fame throughout Oman and internationally for its high-quality title productions involving a team of highly professional journalists and designers. Oman’s Most Trusted Brand Awards acknowledges brands that have won the confidence of their customers through a voting process, which is also an opportunity for customers to prove their loyalty towards their favorite brands.
“It is with great pride and pleasure that we graciously accept this award. It is a strong testament to our unwavering commitment towards providing our customers with the best jewellery shopping experience they could ask for. We dedicate this inspiring triumph to our millions of satisfied customers, team members and investors, without whose wholehearted support, this exceptional accomplishment would not have been possible”, said Mr. Najeeb K ,Regional Head, Malabar Gold & Diamonds on the occasion.
Malabar Gold & Diamonds currently operated 17 outlets in Oman, providing customers its multi-national customers with a wide variety of jewellery in both traditional and contemporary designs, curated from over 20 countries. The brand has also been at the forefront of providing customers with impeccable customer service and quality assurance with the ‘Malabar Promise’, a set of 10 assurance that safeguards the interest of the consumer. Malabar Promise includes assured lifetime maintenance from any of its 305+ showrooms across 10 countries, Jewellery exchange within 15 days, guaranteed buyback, IGI and GIA-certified diamonds ensuring 28-point quality check of global standards, zero deduction gold exchange, complete transparency, 916 hallmarked pure gold, responsible sourcing, fair price policy and fair labour practices.
Incorporating the principles of ESG (Environmental, Social & Governance) policies into its core business, 5% of the group’s profits are set aside for such activities in every country of operation, with the focus areas being education, health, women empowerment, housing, hunger free world and environment.
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